Return Policy
At MaxHobby, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
30-Day Money-Back Guarantee We offer a 30-day money-back guarantee from the date of delivery. If you're not happy with your purchase, you can return it for a full refund.
Return Conditions To be eligible for a return, your item must be: • Unused and in the same condition as received • In the original packaging • With all tags and accessories included
Non-Returnable Items The following items cannot be returned: • Items that have been used or damaged by the customer • Items without original packaging • Items purchased more than 30 days ago
How to Return an Item
- Contact us at support@maxhobby.shop with your order number
- Receive instructions on how to return your item
- Ship the item back to us
- Get your refund within 5-7 business days after we receive the return
Refund Information • Refunds are issued to the original payment method • Shipping costs are non-refundable • Return shipping costs are the responsibility of the customer
Exchanges We don't offer direct exchanges. If you need a different item, please return the original item and place a new order.
Questions? Contact us at support@maxhobby.shop
Disclaimer
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.